this morning i stumbled over a website which is used to track postal deliveries, by our local post office. P&T Luxembourg.

it works pretty much like any other tracking service. you go to the website, enter the tracking code an tada… you get all the details corresponding to the entered tracking code. but this is only works if you have one single tracking code!

if you want to check multiple tracking codes, that’s where the real fun starts. instead of simply using a textarea, where the user enters one tracking code per row, they chose to make it really easy for the user. you have to open your favourite spreadsheet program, enter the tracking codes one after another into the sheet, save it as CSV file and then upload it to the server. and only then you’ll get the tracking details for your multiple tracking codes. after seeing this i thought: you can’t be serious!?

regarding user friendliness, this has to be the worst possible solution there is. which brainiac did come up with this stuff?

see for yourself: http://www.trackandtrace.lu/ (sorry, the site is only available in french)